Please Read Carefully Before Using Our Website
Terms & Conditions
Introduction
Welcome to Mirror On Wall Salon. By accessing our website mowsalon.com and using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. General
These Terms & Conditions apply to all visitors, users, and customers of our website and services, including appointments, salon treatments, and online purchases. By using our site or booking a service, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
2. Bookings & Appointments
Appointments can be made online, by phone, or in person.
1. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances.
2. Cancellation or rescheduling should be made at least 24 hours in advance.
3. Pricing & Payments
1. All prices are in SGD, unless stated otherwise.
2. We reserve the right to adjust pricing at any time without prior notice.
3. Online payments are processed securely via third-party payment gateways. We do not store credit card information.
4. Returns & Refunds (Products)
1. All product purchases are final. For hygiene purposes, we do not accept any returns, exchanges, or refunds once the order has been processed and delivered.
2. Please ensure you review your order carefully before completing your purchase.
Note: No refunds or exchanges are provided for hair services once rendered. For more info, read our Shipping & Returns policy.
5. eCommerce Policy
1. Order processing typically takes 1–2 working days.
2. Delivery times may vary depending on location and courier services.
3. We are not responsible for delays due to courier issues or incorrect shipping information.
4. Customers are responsible for ensuring accurate delivery details.
6. Intellectual Property
All content on our website (including logos, images, videos, and text) is the property of Mirror On Wall and is protected by copyright laws. You may not use, copy, or reproduce any materials without written consent.
7. Limitation of Liability
We strive to ensure your satisfaction and safety. However, we are not liable for:
1. Reactions or outcomes from services or products not disclosed during consultation
2. Any indirect, incidental, or consequential damages
3. Misuse of products purchased from our store
Please inform your stylist of any allergies, sensitivities, or medical conditions prior to your appointment.
8. User Conduct
By using our site or services, you agree not to:
1. Engage in any unlawful activity
2. Impersonate another person or misrepresent your identity
3. Attempt to disrupt the website or compromise its security
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with the revised date.
10. Contact Us
For questions or concerns regarding our terms and conditions, contact us at: hello@mowsalon.com or +65 6970 1206​.
Get The Look You’ve Been Waiting For.
Don’t wait for a good hair day, let’s create one at Mirror On Wall Salon. We’re here to make you feel and look your best!