Your guide to shipping, exchanges, and refunds

Shipping & Returns Policy

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Introduction

At Mirror On Wall, we’re committed to making your shopping experience smooth and reliable. Please read our shipping and return terms carefully before placing your order.

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Shipping Policy
1. Order Processing & Tracking

All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation. You will receive an email from EasyParcel once your order has been shipped, including tracking information.

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2. Delivery Options & Times

– Standard Shipping (Local – Singapore): 1–5 working days
Note: Shipping durations are estimates and may vary due to courier service issues or unforeseen circumstances

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3. Shipping Charges

1. Shipping fees are calculated at checkout based on your location.
2. Enjoy free local delivery on orders over SGD $80.

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Returns

1. All product purchases are final. For hygiene purposes, we do not accept any returns, exchanges, or refunds once the order has been processed and delivered.
2. Please ensure you review your order carefully before completing your purchase.

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Contact Us

For questions or concerns about shipping or returns, contact us at: hello@mowsalon.com or +65 6970 1206​.

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